Trusted by 240+ US small businesses

Every inquiry
deserves a
timely response.

Folo captures and qualifies every customer inquiry from your website and messaging channels — 24 hours a day — and delivers a warm, pre-qualified lead summary before you make the first call.

No credit card required
Set up in under 5 minutes
Cancel anytime
More leads captured
24/7
Always-on coverage
<5min
Average setup time
Folo
Available now
Your Business
Powered by Folo
SOC 2 compliant
HIPAA-ready
99.9% uptime SLA
Under 60s response time
240+ businesses served
The opportunity

Inquiries that go unanswered
become revenue your competitors earn.

For most small businesses, the gap between receiving an inquiry and following up is where deals are lost — not in the conversation itself.

62%
of inbound calls go unanswered

Most small businesses are unavailable during peak inquiry hours — evenings, lunch breaks, and weekends — when customers are most likely to reach out.

Source: BIA Advisory Services
10×
lower conversion after 5 minutes

Research consistently shows that the probability of qualifying a lead drops dramatically with every minute of delay. Speed of response is the single biggest conversion lever.

Source: Harvard Business Review
$12K
average annual revenue lost per business

For a typical small service business, missed and delayed inquiries represent thousands of dollars in lost annual revenue — most of it invisible without a tracking system.

Source: Folo customer data, 2025
How it works

From first contact
to qualified lead — automatically.

01
Connect your channels in minutes
Embed the Folo widget on your website with a single line of code. Connect your WhatsApp Business number and SMS line. No developer or agency required.
02
Folo engages every visitor, every time
Your personalized Folo assistant greets every inquiry — day or night — asking the right qualifying questions and collecting contact details with your preferred tone of voice.
03
Receive a pre-qualified lead summary
The moment a lead is captured, you receive an instant SMS alert with their name, need, urgency, and best callback time. Walk into every call already briefed.
04
Track and close in your dashboard
Every inquiry lives in your Folo dashboard. Filter by status, mark leads as contacted, and track conversion rates across all locations and channels.
folo — lead dashboard
🔔 New lead — Sarah M. · Just now
Dental inquiry · prefers callback after 2pm · (555) 234-5678
SM
Sarah M.
Dental · after 2pm · urgent
New
JR
James R.
Tutoring · Math · tomorrow AM
New
TW
Tom W.
HVAC · contacted · scheduling
Contacted
Lead summary — Sarah M.
ServiceDental check-up
UrgencyThis week
Best timeAfter 2pm today
Phone(555) 234-5678
Capabilities

Designed for business owners,
not IT teams.

Everything you need to capture, qualify, and follow up on every inquiry — without adding headcount.

After-hours capture

Folo operates around the clock. Inquiries submitted at midnight are captured, qualified, and waiting in your dashboard at 8am — nothing falls through.

Available now

Instant SMS alerts

The moment a lead is captured you receive a text with a full summary — name, contact number, service type, and preferred callback window. No app needed.

Available now

Multi-location support

Run Folo across all your locations from a single account. Each branch gets its own bot configuration, lead stream, and owner alerts.

Available now

Lead tracking dashboard

A clean, unified view of every inquiry — new, pending, and contacted. Filter by location, channel, or status. Export to your CRM with one click.

Available now

Industry-adaptive flows

Folo adjusts its qualifying questions to match your industry — dental, medical, legal, tutoring, home services, and more. No manual scripting required.

Available now

CRM & Zapier integrations

Connect Folo to HubSpot, Salesforce, and 5,000+ apps via Zapier. Leads flow automatically into your existing workflow without any manual data entry.

Growth plan
Integrations

Works with the tools
you already use.

Folo connects to your existing channels and business tools — no new software to learn, no workflow disruption.

View all integrations →
💬
WhatsApp
Messaging
💻
Web Chat
Website
📱
SMS / Text
Mobile
Zapier
Automation
🔗
HubSpot
CRM
☁️
Salesforce
CRM
📘
Facebook
Messaging
📸
Instagram
DM
📧
Email
Notifications
Pricing

Transparent pricing.
No hidden fees.

Monthly billing Annual billing Save 20%
Starter
$0/mo

Get started at no cost. Ideal for evaluating Folo with a single location.


  • 1 business location
  • Web chat widget
  • Up to 30 leads / month
  • Email notifications
  • Lead dashboard
Get started free
Scale
$199/mo

Purpose-built for franchise groups and multi-location operators.


  • Unlimited locations
  • All Growth features
  • Franchisor dashboard
  • Custom bot scripts
  • Zapier + CRM integrations
  • Dedicated onboarding
  • Priority support (SLA)
Contact sales

All plans include a 14-day free trial on first purchase. No credit card required to start.

Customer stories

Business owners across the US
rely on Folo every day.

"Before Folo, I was losing four or five inquiries every week simply because they came in after hours. Within the first month, I converted three new patients from leads I previously would have missed entirely."

MR
Dr. Marcus R., DDS
Bright Smiles Dental · Austin, TX

"Setup took under five minutes. Our front desk used to spend 30 minutes each morning returning calls. Now Folo handles that work overnight and the team calls back with full context already in hand."

JL
Jennifer L.
Director, NextStep Learning Centers · Chicago, IL

"We operate six clinic locations. Folo gave us one consolidated view of inquiries across all sites, with per-location owner alerts. It replaced a process that previously required two part-time staff members to manage."

DK
David K., CEO
PrimeCare Medical Group · Miami, FL
Get started today

The right response
at the right time.

Join 240+ small businesses across the US that use Folo to respond faster, capture more leads, and grow with confidence.

Free plan available · Growth from $79/mo · No contracts · Cancel anytime · getfolo.ai